Slidell Memorial Hospital
Slidell Memorial celebrated its 58th anniversary in November 2017, Slidell Memorial Hospital has received several awards that recognize our commitment to compassionate care and a patient-centered culture. As a 229-bed acute care community hospital located in the heart of Slidell, La., they provide access to the latest treatments, technology, and expert physicians. In 2016, Slidell Memorial Hospital and Ochsner Health System celebrated the formation of a long-term, strategic partnership focused on the continuation of high quality care, cost reduction through coordinating and improving resources, and increased local access to care for the residents of the Slidell community.
This job provides individualized, medical care of assigned patients in person, electronically and via telephone, as needed, under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of diverse backgrounds and age and must be able to maintain positive relationships with patients and their families. Must also work effectively with fellow Ochsner employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending Physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses Ochsner data systems to document pertinent medical information.
Required - High School diploma or equivalent
Preferred - Completion of a formal training program, Medical Assistant program
Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.
Required - Basic Life Support (BLS) from the American Heart Association
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Strong customer service skills
Supports the patient and provider throughout the patient visit
Ensures the patient and provider are prepared for the visit
Ensures the patients questions are answered prior to leaving; prepares room for next appointment
Provides excellent patient service through effective communication both over the phone and in person
Completes appropriate documentation including patient registration if necessary
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
Handles other duties as assigned effectively and efficiently
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Are you ready to make a difference at Slidell Memorial Hospital and the residents of the Slidell community?
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