Slidell Memorial Hospital
Will collect blood specimens from inpatients and outpatients by venipuncture or capillary puncture. Provides technical, clerical and administrative assistance to the laboratory while working under the direct supervision of licensed personnel. Performs specimen labeling, handling, preservation, processing or preparation, transportation and storage. Will perform phlebotomy on patients according to age specific protocol. Responsible for the prompt and safe collection of specimens from multiple sources in multiple locations. Clerical duties include sorting, filing, and use of a computer on a daily basis. Will answer the phone promptly and courteously. Will ensure that the highest standards of customer service are always maintained. Will be a positive representative of the laboratory to all customers. A positive attitude and a pleasant, caring image are mandatory. Major Duties: Meets organizational expectations as defined by the Employee Standards of Performance, hospital and department policies and procedures, and the hospital's strategic goals. Verbalizes a clear understanding of continuous quality improvement and customer satisfaction measures and actively participates in improvement initiatives. Performs and teaches phlebotomy skills in area as assigned. Assists with the timely and efficient completion of workload. Communicates to customers and coworkers in a positive and clear manner. Actively participates in Laboratory Quality Assurance activities with emphasis on assuring compliance with regulatory and accrediting agencies. Maintains and supports computer information systems by entering patient data, verifying, and printing reports. Ensures supplies are stored in proper locations promptly. Actively participates in laboratory and/or hospital committees and activities such as continuing education and customer service teams. Demonstrates ability to multitask and prioritize work to meet needs within established timeframe while experiencing frequent interruptions. Promotes customer service/satisfaction. Attends and participates in departmental staff meetings. Completes mandatory hospital education annually and on time. Addresses conflict in a manner that supports team development. Demonstrates flexibility in scheduling to meet department needs. Able to work continuously with confidential information. Will go to outside departments and/or off- main campus locations as assigned to collect specimens for processing. Will be familiar with safety guidelines both in the laboratory and in other areas of the hospital where they may be working and will comply with all regulations concerning universal precautions, personal protective equipment and safety equipment at all times. Will be competent in collection of specimens from patients of all ages. Will be able to communicate clearly and compassionately with patients, family members, and visitors as needed. Ability to read and write and transcribe numbers clearly. Ability to follow instructions and to make sound judgments in the performance of duties. Able to function in emergency and stressful situations. Work with biological hazardous materials and other hazardous chemicals. May be required to remain in the hospital during emergencies, such as hurricanes. Color perception must be acceptable. Vision and hearing must be normal or correctable. Assist with control of cost through judicious use of human and material resources. Presents a professional image in dress and demeanor at all times. Adheres to prescribed dress code. Will answer the phone promptly and support and promote outstanding customer service. Will maintain a clean and safe environment and will keep assigned area in the storeroom orderly. Must be able to be reached by phone or some communication during emergency situations. Performs other duties as assigned or directed to ensure smooth operation of the organization.
Education/Knowledge/Skills/Abilities: Preferred: Previous phlebotomy experience with all ages of patients. Graduate of a phlebotomy program. Previous experience in phlebotomy preferred. Required: Typing and computer skills. Good organizational skills. Ability to multitask and prioritize. Medical Terminology. Good customer relations skills. Good communication/phone skills. Professional knowledge of concepts, principles, practices, methodology including routine, complex and infrequently requested analysis. Must be able to make sound decisions and able to communicate information quickly and clearly. Must be able to read , understand and follow MSDS sheets. High school diploma or equivalent. Licensure/Certification:
Preferred: Current CPR certification ith louisiana licensure.